Testimonials

Kansas City wood floor testimonialsOur happy customers are our greatest pride. The satisfaction our customers express in our services – and the years and years of pleasure they have experienced (or will experience) from the results – gives us enormous gratification. Below you’ll find a few of the testimonials we’ve received from our customers. Perhaps you’ll be our next satisfied customer?

 

“We have had SVB Wood Floors both refinish existing wood floors in our old home and install new, beautiful hand scraped hickory and just love the results. They matched the color of our old oak floors to match the hickory perfectly and we weren’t living in a cloud of dust, dirt, or debris at all – dustless really is amazing! I cannot wait to have all my carpet ripped out in a few remaining rooms and have wood floors installed.”
– Kim, Lake Tapawingo, MO

 

“I’m not usually one to admit that my wife was right, but I love our floors.”
– Jeff, Blue Springs, MO

 

“Great company to work with! Very impressed with every aspect of the process. It was nice to be able to stay in our home while the work was being done. Dust was not an issue at all, nor were fumes. Most importantly, the floors look amazing!”
– Brandi, Lee’s Summit, MO

 

“Please let your crews know that we appreciate the work that SVB did, the floors look really great! Also, we appreciate that they took good care of our home while we were 1,000 miles away.”
– Gene and Rhonda

 

“I love it!  Everyone you sent over treated my house like it was their own, they were all knowledgeable and patient with me.  Thanks for the quick follow-up on issues.  I will definitely recommend you to anyone that asks.”
– Carol

 

“We had floors installed and some refinished a couple weeks ago.  I never usually follow up with comments, but I had to this time.  I just want you all to know this is the best experience we have had in any kind of contract work we have ever had done.  Your team was so professional and considerate at every phase of this project.  We were so impressed beginning with Eric’s estimate to the last coat applied.  We love the new floor.  It is a true upgrade to our home.  Thank you and we will not hesitate to recommend you to our friends!”
– Leigh

 

“Your crews did a great job! All were professional and courteous!”
– Jeff

 

“The floors look great!  All three crews were hardworking and professional.  Can’t wait to show our rooms off!!”
– Sonya

 

“I cannot begin to tell you how impressed I have been with your ENTIRE TEAM and the OUTSTANDING RESULTS they have achieved at our home! We received a referral from one of your previous customers, and I can assure you, I will be a STRONG ADVOCATE for your company and team! In addition to the quality of results, I MUST take time to compliment your team members. From the first day that Steve came to the house to estimate the project, I was extremely impressed with his knowledge and experience! I had met with multiple other floor contractors, but Steve’s experience, knowledge, and explanation SOLD me that SVB was the ONLY right choice! From the first day that Eli and Eric arrived to replace the damaged wood, I was EXTREMELY IMPRESSED with the courteous and personable demeanor and customer-focus of ALL the SVB team members! And without a doubt the individual teams of Tyler, James, and Fred; Gabe and Nick; Nate and Jake; and Brandon who came to complete the final touch-up actions ALL SVB team members were OUTSTANDING! As a former Personnel Officer in the Air Force and for Federal Civil-Service, I KNOW that the quality and attitudes that employees demonstrate to other represent BOTH the quality and the values of their employers and of the company they work for. It is extremely obvious that you and your employees are focused on providing a quality product with quality employees! I commend, compliment, and THANK YOU for the ‘pleasure’ of having your team perform the work at our home AND for the OUTSTANDING RESULTS YOUR TEAM HAS ACHIEVED FOR US AND OUR HOME!”
– Frank

 

“SVB did a great job. Price was reasonable. They promised minimal dust and delivered as promised. Were there when they said they would be and finished on schedule. Overall, great experience!”
– Phil, Lees Summit, MO

 

“This company did a very professional job. They took great care to give us the refinish color we asked for and were very efficient in their workmanship as well as taking care of any cleanup that was necessary. We would not hesitate to call them again for future projects.”
– Craig, Overland Park, KS

 

“The workers were very professional and did an excellent job. They did a good job of keeping the dust out of the house and did a good job cleaning up. They left instructions and samples of cleaner to care for the floor.”
– Sharon, Lees Summit, MO

 

“Did an excellent job from start to finish. They made sure the stain matched my current wood floors. They were timely and left the house very clean.”
– Matthew, Kansas City, MO

 

“Literally, there was not one spec of dust when they left. Finished our entire upstairs in 3 days. Very friendly and professional. Can’t wait to do the rest of my house!”
– Michelle, Kansas City, MO

 

“We have now completed a major renovation project, which included new hickory floors throughout most of the main floor of our home. We couldn’t be happier with the outcome. I wanted to express our appreciation for the quality, professional work all of your employees did for us. Matt and the install crew, the stain and finish guys and everyone associated with your company, did outstanding work. We especially appreciate the cleanliness of the process. Who would have thought we could have new wood floors in six areas of the house and be left with little dust or mess? The claims you made to us in that regard certainly were borne out in the end. I hope you will express our satisfaction to all of the owners and the managers of SVB and thank them on our behalf.”

– Don and Pat, Kansas City, MO

 

“We wanted to let you know how pleased we are with our wood floors that were installed by SVB during the week of April 18th. We were very impressed with the courtesy, hard work, team work, and eagerness to please, of all of the SVB staff with whom we dealt. This includes: Steve, who came out to our house to provide an estimate; Nate and Simon, who installed the floors; Nick and Kevin, who applied the first and second coats of stain to the stairs; Nick B. and Luis, who applied the final coat of stain to the stairs and installed the stained base shoe on either side of the fireplace; Eric and Kevin, who resolved a couple of minor concerns; Marc, who handled scheduling, and Sarah and Nikki, who helped us with questions, the billing process, etc. We apologize if we have omitted any team members who assisted with the project. All of the SVB staff demonstrated pride in their work and an obvious goal of customer satisfaction. We have proudly showed our new wood floors to family and friends and receive many compliments. Thank you again for the great job!

– Doug and Kathleen, Shawnee, KS 

 

 

We’re confident that you will appreciate the high quality of our services and will happily provide references, upon request, from our residential and commercial clients who continue to take pleasure from the high quality of our services and expert craftsmanship.


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