When you contact SVB Floor Service, Inc. (“SVB Wood Floors”) or opt in to receive text messages from us, we may collect the following information:
We collect this information only when you voluntarily provide it through our website, online forms, phone calls, text messages, email, or other communications.
We use the information we collect to:
By providing your mobile phone number and expressly opting in, you consent to receive SMS text messages from SVB Wood Floors regarding appointments, project updates, customer service, promotional offers, and other communications related to our services.
Message frequency may vary based on your interactions with us.
Standard message and data rates may apply based on your wireless carrier.
Providing consent to receive text messages is not a condition of purchasing products or services.
You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us.
After opting out, you will receive a confirmation message, and no further SMS messages will be sent unless you opt in again.
For assistance, reply HELP or contact us directly.
You may also contact us at any time to:
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, remember user preferences, and enhance website functionality.
These technologies may collect information such as:
Most web browsers allow you to control or disable cookies through your browser settings. Disabling cookies may affect certain website features and functionality.
SVB Wood Floors takes reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we implement industry-standard security measures, no method of electronic transmission or internet storage is completely secure. Accordingly, we cannot guarantee absolute security.
Your account information on our Website is password-protected so that you and only you have access to this personal information. Therefore, we recommend that you do not divulge your password to anyone and that you chose a password that only you know. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of your account and close your browser window when you have finished your visit to our Website. These practices will help ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place such as a library or Internet cafe. If you use a public computer, you may also wish to delete any temporary or other files that may have been created during your visit on our sites.
Unfortunately, it is not possible for data transmissions over the Internet or wireless networks, or for any security precautions, to be guaranteed 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
The safety of children is very important to us. We maintain general audience Website that are designed for use by adults and that comply with the Children’s Online Privacy Protection Act. Specifically, we do not knowingly collect information from users under age 18.
We encourage parents to create a safe place for children on the Internet. Parental control protections (such as computer hardware, software or filtering services) are commercially available that may assist parents in limiting access to content that may be harmful to minors. We also encourage parents to monitor their child’s use of the Internet and teach them not to disclose any personally identifiable information (including their age, appearance, school, grade, etc.) about themselves in emails, chat rooms, or on other sites, except with your knowledge and approval.
SVB Wood Floors does not sell, rent, share, or disclose your mobile phone number, SMS consent, or text messaging opt-in information to third parties or affiliates for marketing or promotional purposes.
Your SMS opt-in information and consent are used solely for communicating with you regarding the services you have requested or communications you have agreed to receive.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure your agreement with any changes.
Our Website is owned and operated by SVB Floor Service, Inc., 14101 Norby Rd, Grandview, MO 64030.
