When it comes to transforming a home’s interior with stunning wood floors, Kansas City homeowners turn to SVB Wood Floors for exceptional quality and service. Since 2003, we’ve been perfecting the art of wood floor installation, refinishing, and repair. From our unwavering commitment to customer satisfaction to our use of premium products, every aspect of our service is designed to exceed expectations. Here are seven solid reasons why you can trust SVB Wood Floors to deliver the best results:
1. Our Attitude: Excellence from the Top Down
SVB Wood Floors has built its reputation on a foundation of commitment and integrity, driven by the attitude of our owner and CEO, Steve Brattin. Since day one, Steve has inspired our entire team to embrace a mindset of excellence. Every crew member is dedicated to delivering high-quality craftsmanship and exceptional customer service, making 100% satisfaction our goal on every project. Whether it’s a small wood floor repair in Leawood or a full custom wood floor installation in Olathe, our approach is the same: we strive for excellence in everything we do. This commitment to customer satisfaction shows in our craftsmanship, timeliness, and the quality of our interactions with clients.
2. Amazing Customer Service
From the moment you reach out to SVB Wood Floors, we aim to make your experience easy and enjoyable. Our team provides attentive, professional, and friendly service for a seamless experience from start to finish. When you call, a knowledgeable staff member is available to answer questions and schedule your free in-home consultation. We’ll guide you through each step of the process, from planning to installation, so there are no surprises along the way. Whether you’re scheduling a wood floor installation, refinishing, or repair, you can expect our team to respond promptly and make the experience as smooth as possible. We’re here to ensure your vision for your wood floors comes to life exactly as you imagined.
3. Award-Winning Craftsmanship
SVB Wood Floors is known for meticulous attention to detail. We believe that the details make all the difference, and we approach every project with precision and care. This commitment to quality has earned us numerous accolades, including two prestigious “Wood Floor of the Year” awards from the National Wood Flooring Association (NWFA). We take pride in tackling even the most complex projects, and our skilled team is experienced in creating wood floors that not only meet but exceed our clients’ expectations.
4. Excellent Communication
We understand that a home renovation can be overwhelming, which is why we prioritize clear and open communication. At SVB Wood Floors, we keep you informed throughout the entire wood floor installation process, from the initial design consultation to the final walkthrough. Our team provides regular updates, so you’ll know exactly what to expect and when. Our crews are also approachable and eager to answer any questions you may have, ensuring a seamless and stress-free experience. Communication is key to our success in meeting and exceeding customer expectations, and we’re committed to keeping you in the loop.
5. Quality Products
At SVB Wood Floors, quality begins with the materials we use. We partner with BONA, a trusted leader in the flooring industry, to provide our clients with the highest-quality floor stains, finishes, and equipment. Our commitment to quality extends to our dust containment system as well. BONA’s Atomic Dust Containment System keeps your home 99% dust-free during the sanding and refinishing process. Dustless refinishing is one of our clients’ favorite features. With our top-quality materials and advanced equipment, we’re able to deliver beautiful, durable floors fast while keeping your home clean and comfortable.
6. Product Knowledge
Our dedication to excellence includes staying up to date with the latest wood flooring products and technology. Our team has a deep understanding of wood floor finishing products, stains, and techniques, allowing us to create the exact look our clients want. We custom-mix stain colors to match your unique vision and use finishes like BONA Traffic HD®, which is environmentally friendly, low in VOCs, and extremely durable. Dustless refinishing, low-VOC finishes, and customized stains are just a few of the ways we’re able to deliver beautiful and sustainable results.
7. Years of Experience
We never use subcontractors for our projects. Every member of our team is a trained professional with years of experience and a commitment to our high standards. Our flooring experts participate in regular training to stay on top of industry advances, techniques, and trends. This hands-on expertise means we understand the intricacies of each project and can anticipate and avoid potential issues. SVB Wood Floors has built its reputation by providing superior craftsmanship, and our team’s dedication to quality is evident in every floor we install, refinish, or repair. We take pride in our work and are dedicated to providing beautiful, durable floors that our clients love.
Why Choose SVB Wood Floors?
From our expert team to our award-winning attention to detail, SVB Wood Floors is dedicated to delivering top-notch results for every project. Our commitment to customer satisfaction, use of premium products, and dedication to quality set us apart in Kansas City. When you choose SVB Wood Floors, you’re choosing a company that values your home as much as you do. We’re here to bring your vision for your floors to life, with the highest standards of quality, service, and professionalism. Contact us today to schedule your free in-home consultation and experience the SVB difference for yourself.
Come see our quality up close in our showroom in Grandview, or schedule an in-home consultation with one of our experts. Give us a call at (913) 359-4157 or (816) 448-8400, or visit our website to learn more about our dedication to quality and attention to detail. Let SVB Wood Floors help you create beautiful, long-lasting hardwood floors that you’ll love for years to come.